Cancellation & Refund Policy

1. Introduction

At Digital Siri LLP, we strive to provide high-quality digital marketing, website development, software development, branding, SEO, and advertising services to our clients.

By purchasing our services, you agree to the terms mentioned in this Cancellation & Refund Policy.

2. Service Cancellation

Clients may request cancellation of services by providing written notice through email.

• Cancellation requests must be submitted from the registered client email address.
• Cancellation requests will only be processed after verification.
• Services already completed or delivered cannot be cancelled.
• Monthly retainers and subscription services require advance notice before renewal.

3. Refund Eligibility

Refunds may be considered only under specific circumstances.

• If the project has not yet started.
• If payment was made accidentally or duplicated.
• If Digital Siri LLP is unable to initiate the agreed service.

Approved refunds will be processed after internal review and verification.

4. Non-Refundable Services

The following services are generally non-refundable:

• Completed website or software development work
• SEO and digital marketing services already performed
• Graphic design and branding work once delivered
• Paid advertising spend on Google, Facebook, or other platforms
• Domain registration and hosting charges
• Third-party software or plugin purchases

5. SEO & Marketing Disclaimer

Digital marketing and SEO performance depend on multiple external factors such as:

• Search engine algorithm updates
• Market competition
• Industry trends
• Advertising platform policy changes

Therefore, refunds will not be issued based on ranking fluctuations, traffic variations, or marketing campaign performance.

6. Delays Due to Client

Delays caused by lack of client communication, missing content, delayed approvals, or incomplete project requirements shall not qualify for refunds.

7. Refund Processing Timeline

Once a refund request is approved:

• Refunds may take 7–15 business days to process.
• Refunds will be issued through the original payment method whenever possible.
• Transaction fees or gateway charges may be deducted.

8. Termination of Services

Digital Siri LLP reserves the right to suspend or terminate services in cases of:

• Violation of company policies
• Abusive or unethical behavior
• Non-payment of invoices
• Illegal or prohibited business activities

9. Policy Changes

Digital Siri LLP reserves the right to modify or update this policy at any time without prior notice.

10. Contact Information